Privacy Policy
www.maillonpermanent.com
Maillon – Custom Permanent Jewelry
1. Purpose of this Policy
This Privacy Policy is intended to inform users of our website about:
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the personal information we collect;
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how we use it;
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who has access to it;
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users’ rights regarding privacy and data protection;
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our cookie policy.
This policy applies in addition to our website’s Terms of Use.
2. Applicable Laws
This policy complies with:
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the Act Respecting the Protection of Personal Information in the Private Sector (Québec, Law 25);
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the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable in Canada.
3. Consent
By using our website, you consent to:
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the collection, use, and retention of your personal information as described in this policy;
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the conditions outlined below.
4. Personal Information Collected
We only collect the information necessary to provide our services:
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First and last name
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Email address
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Phone number
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Information submitted through our contact or booking form
No data is collected automatically without your knowledge.
5. Use of Personal Information
The information we collect is used solely for the following purposes:
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to communicate with you regarding a booking or information request;
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to ensure proper follow-up of our services;
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to improve your customer experience.
We will not use your personal information for other purposes without your explicit consent.
6. Sharing of Personal Information
We do not sell or rent your personal information.
Your data may be accessible to:
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Maillon employees who require it in the course of their duties;
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our technology service providers (hosting, email), only to the extent necessary for them to provide their services.
We may also disclose your data if required by law, to protect our rights, or in connection with a business transaction (e.g., sale of the company).
7. Retention of Personal Information
Your data will only be retained for as long as necessary to fulfill the purposes outlined above or to comply with our legal obligations. Once this period has ended, it will be securely deleted or anonymized.
8. Data Security
We use reasonable technical and organizational measures to protect your personal information, including:
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secure transmission via HTTPS;
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restricted access limited to authorized personnel only.
Despite these precautions, no system is completely risk-free. In the event of a privacy incident (e.g., data breach), you will be notified in accordance with legal requirements.
9. User Rights
n accordance with Law 25, you have the following rights:
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access to your personal information;
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correction or update of your data;
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withdrawal of your consent (where permitted by law);
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portability of your data (transfer to another service provider, upon request).
To exercise your rights, please contact our Privacy Officer:
Karina Zukowsky
✉️ maillonpermanent@gmail.com
📞 (514) 909-9333
10. Cookies
Our website uses cookies to improve your browsing experience:
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Functional cookies: remember your choices (e.g., preferences).
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Analytics cookies: track site usage and traffic statistics.
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Targeting cookies: personalize promotional content.
You can manage your preferences through your browser settings. Disabling cookies may affect certain features of the site.
11. Changes
This policy may be updated at any time to reflect legislative or operational changes. The most recent version is always available on our website.
12. Contact Information
If you have any questions regarding this policy or the processing of your personal information, please contact us:
📞 (514) 909-9333
✉️ maillonpermanent@gmail.com
Effective Date: September 18, 2025